Despite your best efforts, sometimes members don’t always go to the most affordable option and end up stuck with a large bill. This often leads to frustrated members, but with bill negotiation, a member’s experience can be completely turned around.
A Point Health patient advocate will work with your member and their provider to lower their medical bill and make them feel cared for again.
We serve health plan clients, including traditional insurance, discount medical plans, limited benefit plans, health sharing organizations, and TPAs.
With access to our Smart Healthcare Platform.
Across multiple sectors of the healthcare industry.
Through our bill negotiation services.
Negotiated on behalf of members and their plans since 2007.
See what patients say about Point Health’s bill negotiation service.
“Oh my I can't express in words how awesome this company is! Joseph Marek got my information 5 days ago and called me today and literally blew my mind, he reduced my medical bills from almost $10,000 to $2,877!! This company works on our behalf and they go above and beyond, not to mention, over exceeding all my expectations.”
“Rarely do you encounter customer service on this level. The two people I worked with, Cindy Putnam and Patrick Gaul were quick to return messages and phone calls from the outset of our encounter. All I want is for someone to listen, acknowledge and try to help me. I got that and more from Patrick Gaul. Concise, professional and kind in our interaction.
Blogs, podcasts, white papers, and more to help you keep members happy and drive growth.
Platform technology is an efficient solution for improving member satisfaction and lowering costs.
Recap of our recent conversation with Jennifer Lannon, co-founder of Freeze.Health.
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