When we say “engaged healthcare consumer”, we’re talking about a person who:

• Understands their health coverage and how to effectively use it.
• Shops around and compares options for non-emergency care to ensure they’re getting the best care and best deal possible.
• Is proactive about and engaged in their health.
  

Obviously, all of that is beneficial to members. Following all those practices leads to a healthier life, less expensive medical bills, and less stress. But why should you, a health plan, care about your members being engaged healthcare consumers? Some benefits are specific to certain types of health plans, which is why this guide breaks down into roadmaps for specific health plans (health shares, limited benefit medical plans, discount medical plans, indemnity plans, association health plans, and TPAs working with self-insured employers). But all these types of health plans also share common benefits from members becoming engaged healthcare consumers. For example:

• Happier members who won’t leave your plan. 
• Lower overall costs for your member and the plan.
• Higher member engagement and utilization of services.
  

In this roadmap, you’ll find the tools and strategies needed to set your members up for success in engaging with healthcare. When your plan’s members know how to be healthcare consumers, they’ll receive superior medical care, have greater satisfaction with your plan, and lower overall healthcare costs.

Download the roadmap using the form below to start seeing cost savings and higher member satisfaction!